The Salesmakers.org   Network  is a member of the north American based group of companies MINDS El Shaddi Inc.

The Code of Standards

Safety: We strongly adhere to the policies of promoting or marketing goods or services that would not in any way cause unreasonable risk or harm to consumers, and would not engage in any business relationships that doesn't  practices this.

Privacy : We strictly adhere to the posted privacy policies conspicuously shown on this site.

Customer Service: We strive for high levels of customer service and satisfaction and create processes to ensure timely customer complaint resolutions.

 SECURITY.

 We recognize we are in the age of Identity theft and large cases of online fraud. We know  it is  important to know who you are purchasing from. Because of the unsecured nature of the Internet, the gathering of information about who you are dealing with is a very important step before purchasing products and service on the Internet. 

We are proud to be part of the online  "SCAMALERT"  program. Thus, assisting  you in protecting yourselves when purchasing on the Internet. Our goal is to educate and inform consumers. A smart consumer is a safe consumer.

ALERT ONLINE PURCHASING Check list

b.      If you receive a voice mail or answering machine, is your message returned in a timely manner?

•  CAREFULLY REVIEW THE PAYMENT METHODS A COMPANY WILL ACCEPT:

a.   THE SAFEST METHOD OF PAYMENT ON THE INTERNET IS BY USE OF CREDIT CARD.
In the event your purchase is not what you ordered, merchandise is defective, merchandise is not delivered, services are not rendered as originally specified, etc. you will have recourse with your credit card company to dispute the charge.

• REVIEW THE COMPANY'S ORDERING PROCESS CAREFULLY, SHIPPING TIME TABLE, COMPANY POLICIES AND PROCEDURES ON ALL RETURNED MERCHANDISE, RESTOCKING FEES IF APPLICABLE AND ALL GUARANTEES/WARRANTIES ON THE PRODUCT(s) BEFORE YOU PLACE YOUR ORDER:

a.  Does the company clearly state their ordering policies and procedures on their Website?

b.    Does the company clearly state their shipping time frames from the date order is received to fulfillment and shipping?

d.   Does the company clearly state their policies for returning a product? Are there any restocking fees, and if so, what are they? This is a very important issue to make yourself clear on. We have found that some company's on the Internet are not publishing their restocking fees until a customer chooses to return a product and then attempts to charge as much as up to, an 80% restocking fee. Be Careful.

e.   Does the company require a RMA# (Returned Merchandise Authorization Number) before you return a product?
 

f.    CAREFULLY READ ALL return policies and FOLLOW THEM EXACTLY. It is also best when returning a product to spend the extra money and return it insured, certified mail - receipt requested. This way you will receive confirmation that the company did in fact received their merchandise back, you will have record of the date it was delivered, and a signature of who received it. With insurance, if it is lost or damaged in the return process you will be able to recoup the loss of the product. In the event of problems, you have proof that you returned their product to gain your refund.
 

g.   Does the company clearly state their refund policy, and the time they refund back to the customer? . . . One week upon receipt of goods, Two weeks, three weeks, 30 days, 60 days, 90 days, etc. Check this out!
 

h.   FYI: If you paid by credit card, most card companies REQUIRE a merchant to provide a charge-back on all credit card charges where their is a refund or dispute. If you paid by credit card ask the company to credit your account. We have found through our experiences that depending on the card company you use to purchase, that it can take anywhere from between 7 days to one billing cycle for a charge-back to appear. It is important that when paying by credit card (YOUR SAFEST METHOD) you clearly understand the policies and time period of charge-backs/credits from your card company.

j.    Do all the above requirements meet your needs?

• DOES THE COMPANY PROVIDE A PHYSICAL STREET ADDRESS LOCATION OR JUST A
  PO BOX ADDRESS?

• SERVICES AVAILABLE TO YOU AS A CONSUMER:

a.   It is always best to check out a company's Consumer History with the Credit Card Processor before purchasing products and services on the Internet. This service is provided FREE of charge to the Internet Community and is made possible by our participating Members .

b.   Each individual state, province, or country may have specific laws that protect you as a consumer. It is important to know your rights.

 

• RECOURSE WHEN THINGS DON'T GO RIGHT:

a.  File a Complaint with Credit Card Processor . It is important to let us know if you have had a problem on the Internet when purchasing products or services. Credit Card Processors will assist you in contacting the company in question and will work with all parties toward an amicable resolution to your complaint.

b.   In the event your merchandise was shipped through the US Post Office, you may have rights to contact the Post Master to investigate the company in the event of fraud.
 

Links
This Web site contains links to other sites. Please be aware that we, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Enjoy your visit.

The Salesmakers.org  Team

Call Paul - Directly - 416- 784-7439-
The Salesmakers.org  Network  Team

i.    Does the Company you are purchasing from guarantee/warranty the product or service? Does the manufacturer or the Company you are purchasing from provide the guarantee/warranty? Are you responsible for shipping charges that may apply in the event you need repairs? What is the length or duration of the guarantee/warranty?